Independent Technology Advisors
We read every invoice, contract, circuit, and license you're paying for, then benchmark it against the market across 200+ providers. Most clients are losing money nobody has time to catch. We find it. For one, that was $2.1M a year.
largest single-client find
200+ providers benchmarked · Independent since 2013 · 75+ years combined experience
The problem
By the time it feels like a problem, it's usually been costing you for years. Not because anyone dropped the ball. It's that no one has time to be an expert in every line item, every provider, every renewal. That's where the chaos hides.
The bill you think is $5,000 is really double. Circuits and numbers nobody can map to a location. Errors scattered across dozens of small invoices no one has time to catch.
Too many providers selling product, too little time to separate the real from the marketing, and the quiet fear of an expensive decision you can't undo.
Contracts, contacts, and account numbers scattered across companies, plus the software a VP expensed on a card that never showed up in diligence.
You don't need another vendor. You need someone who's already sat in your seat.
What makes us different
A Telecom Expense Manager looks at one thing: your spend. We do Technology Expense Management, and we look two ways at once.
01 · Audit
A TEM removes what's on the bill; we understand why it's there first. Are you billed correctly, paying a fair rate, carrying services you don't use? On its own that finds real money: six figures of overbilling for some clients, a bill cut nearly in half for others.
02 · Benchmark
Not to second-guess the call you made, but because technology and pricing move. Sometimes there's a better fit for the same spend, or more for less. Sometimes there isn't, and the audit alone is the win. Either way, you decide with the full picture.
Same three letters, bigger T.
The bigger T. A Telecom TEM stops at the circuits. We keep going, into the technology, services, software and SaaS most reviews ignore.
It's how we took an account a TEM had already audited and beat their result by seven figures a year. They ran a point-in-time cost pass; we ran a full total-cost analysis and benchmarked the design. The full story is below, in Proof.
We've sat on every side of the table: customer, advisor, carrier, provider. And we treat your budget like our own household.
What we work on
UC & CX
Unified communications and the customer-facing experience behind them.
Network · risk
The connections that run the business, and the controls that protect them.
Telecom + software / SaaS
The proven telecom core, plus the software spend a telecom-only review never opens. Same three letters, bigger T.
Applied, not hype
Where it genuinely earns its place in your operations, and where it doesn't.
Fleet · mobility
Plans, lines, and devices inventoried and right-sized to actual use.
Who we work with
We do our best work for organizations carrying real technology spend across more vendors than anyone has time to track. A few places we see it most:
Healthcare — Providers & networks. Community health centers, hospitals, and the alliances behind them, where compliance pressure and multi-site complexity multiply the spend. Financial Services — Banks · credit unions · insurers. Regulated, security-conscious, and dependent on connectivity that can't be allowed to go dark. Wholesale & Retail — Incl. auto remarketing. Distributed locations and seasonal load, with a telecom-and-software footprint that grows a little at every site. Post-acquisition & multi-entity — M&A · roll-ups. Two companies' contracts, three companies' vendors, nobody's complete list. The spend that fell between the entities is exactly what we find.
Not sure you fit? If you pay more than one vendor for technology and can't see the whole bill, we can probably help.
Proof
Three engagements, three different problems. All started the same way: with someone finally looking closely.
A global services firm, post-acquisition
M&A · audit + benchmark · beat a prior TEM
A TEM had already audited this account and found savings. We went deeper: a full total-cost analysis instead of a point-in-time pass, plus a benchmark of the design. That found $2.1M a year they couldn't. The projection was $2.3M; the client chose to reinvest part of it in better technology.
Flagship. The benchmark is where the extra surfaced.
They'd seen 500. We read the rest.
A national enterprise
Overbilling recovery
Their invoice ran more than 1,200 pages. They'd only ever received the first 500. We read the rest, and surfaced roughly $400K in overbilling no one inside could see.
A county government
Cost audit + inventory · no new purchases
$35–40K a month down to about $8K, by collecting every invoice, inventorying each line, and clearing service lines they'd stopped using. No new technology. Just a closer look.
$35–40K/mo → ~$8K/mo. No new purchases.
Curious what a closer look would find?
Request a Technology AssessmentWhat changes
The savings usually make the headline. But what clients talk about a year later is the quiet. Here's what you stop dealing with.
Most clients cut 20–40%, or hold cost flat and get more for the same. Either way, the savings tend to fund the improvements.
Four hundred onesie-twosie bills become a system you can actually see, so errors surface instead of slipping by.
Fewer support tickets, smoother rollouts, less friction for your team and your customers.
The report isn't the end of the engagement. We're still there when contracts renew, vendors drift, and the next acquisition lands.
For the CFO
And when finance asks what it was worth, soft costs translated into dollars you can defend to the board.
How it works
We don't optimize numbers on a page. We learn how your business actually runs, then work it line by line. Your part is mostly introductions and sign-offs. We do the reading.
We collect everything you're paying for: every invoice, contract, circuit, and license, including the ones nobody could find. For most clients, it's the first time they've seen the whole picture.
Every line against reality: billed correctly, a fair rate, still in use. This is where the money already on the table surfaces.
Noted Anyone can cut a line item. We determine whether it belongs first.
We compare your services against the market (200+ providers, apples to apples), reviewing your stack and architecture to confirm an option actually fits how you're built, not just looks cheaper on paper. Comparison, not criticism.
We recover the overcharges, correct the billing errors, and cancel what you've stopped using. The savings are real, and they're yours.
Noted Most clients pay us out of what we find. If there's nothing to find, there's nothing to pay.
You can stop here. For many clients this is the whole engagement: money back, no new purchases. Everything below only happens if a better option is worth it.
If there's a genuinely better fit, we find it and put the real numbers in front of you, so you go in knowing the price, not hoping for it.
We help your team roll out the solution and stay alongside through the cutover, managing disconnects and vendor oversight so nothing goes dark.
We don't hand you a report and leave. We're with you for the term, keeping the chaos at bay.
largest single-client find
years in business
providers benchmarked
In their words
Good people make the work not be work. It's been such a joy working with the TruWerks team. Truly a great project team through and through.
Working alongside each of you on our transition project this year has most certainly been in my top three professional experiences of 2025: you each bring an energy and a positivity to our calls and have helped us make the project truly successful.
You genuinely have some of the most amazing and capable partners in Chance, Heather & Joellyn. They are the best and have been a joy to work with.
The next move
Most people arrive here by referral, so the ask is simple. Start with a conversation: no paywall, no pitch. Or send us a bill and we'll take a first look, and tell you honestly whether a deeper one is worth it. Either way, you'll leave with a clearer picture than you walked in with.
No paywall · no pitch · free first look